Allan Achilles

Established and launched Tycadai.com, an online venture. Responsible for all aspects of business development, including strategy, operations, and marketing.

Provided customer service support for Amazon clients during peak seasons. Resolved inquiries and ensured customer satisfaction through various communication channels.

Transitioned from a driver role to a scheduler for an Amazon contract. Managed logistics and scheduling for deliveries, optimizing routes and driver assignments.

Performed temporary delivery services for relocation clients, ensuring safe and timely transport of goods. Coordinated with clients for pickup and delivery schedules.

Handled car rental sales and customer inquiries, assisting clients with vehicle selection and booking processes. Achieved sales targets and maintained high customer satisfaction.

Provided transportation services for goods and personnel, ensuring timely and safe delivery of items. Maintained vehicle logs and adhered to traffic regulations.

Managed marketing initiatives and operational tasks, developing strategies to promote services and products. Oversaw campaign execution and performance analysis.

Managed and operated an independent business, responsible for all aspects of business development and operations. Successfully grew client base and revenue.

Managed a team within the health sector, coordinating activities and ensuring operational efficiency. Implemented strategies to achieve departmental goals.

Operated an independent business in the FMCG sector. Managed all aspects from sales to operations and client relations.

Managed a team within an e-commerce environment, overseeing project execution and team performance. Ensured timely delivery of e-commerce initiatives.

Supervised a team of call center agents, monitoring performance and ensuring adherence to service standards. Provided coaching and feedback to improve agent effectiveness.

Advised clients on financial products and services, building strong relationships. Addressed client financial needs and provided tailored solutions.

Managed product display and inventory for beverage products in retail environments. Ensured optimal visibility and stock levels to maximize sales.

Provided essential support to intermediary sales teams, assisting with sales processes and client inquiries. Facilitated smooth communication between clients and sales representatives.

Managed overall business operations, including strategic planning and operational efficiency. Oversaw sales, marketing, and administrative functions to drive growth.

Led a team of client relationship consultants, overseeing daily operations and performance. Ensured high-quality client service and adherence to company standards.

Managed client relationships within the medical sector, providing consultation and support. Ensured client satisfaction and retention through effective communication.

Completed secondary education at Sarepta Senior Secondary High School, achieving Grade 12. Also completed a Business Computer Literacy course in December 1996.

Undertook a Retail Management Diploma at Peninsula Technicon in Cape Town. The diploma was incomplete as of December 1994.