Open to opportunities

Aliya Humphrey

@aliyahumphrey

Client-focused professional combining hospitality service excellence with counseling and relationship-management skills.

United States

Message

What I'm looking for

I am seeking a client-centered role that blends hands-on hospitality service with counseling skills, supportive team culture, opportunities to apply evidence-based approaches, and professional growth.

I am a client-focused hospitality professional with extensive experience delivering fine dining service and building rapport to enhance guest experiences across diverse venues.

I partner effectively with management and internal teams to refine professionalism, empathy, and product knowledge, and I have applied relationship-management skills in both hospitality and therapeutic settings.

I hold a Master of Arts in Professional Counselling and a Bachelor of Science in Psychology, and I bring evidence-based practice familiarity (CBT/CBT-related approaches), POS & CRM systems experience, adaptability, and strong problem-solving to client-centered roles.

Experience

Work history, roles, and key accomplishments

Server

Ocean Prime

Served a diverse clientele at Ocean Prime Orlando, delivering memorable guest experiences and demonstrating strong interpersonal and product knowledge. Coordinated with management and internal teams to refine service professionalism and customer satisfaction.

Guest Relations Product Knowledge Team Coordination Customer Satisfaction Communication

Professional Experience Server

Truluck's

Delivered fine dining service at Truluck's in Fort Lauderdale, building rapport with guests and collaborating cross-functionally to enhance guest satisfaction and experience. Applied client-centered counseling and evidence-based approaches to strengthen relationships and professionalism.

Guest Relations Client Relationship Management Empathy Collaboration Problem Solving