Alina Ulizko
@alinaulizko
I manage client support, documentation, scheduling, and service coordination across North American markets.
Russian FederationWhat I'm looking for
I've supported clients across Canadian and U.S. markets for more than 10 years, most recently as a Remote Client Support & Account Coordinator at Screen Factory Florida. I serve as a primary client contact from inquiry through completion, coordinating schedules, records, documentation, payments, and service updates.
At Toronto Flooring Solutions, I progressed from Account Support & Client Services to Client Relations & Support Manager, managing full-cycle B2B support across Canada and implementing CRM systems to improve tracking and workflow organization.
I've also coordinated client services for Parqueteam, En Ville Event Design and Catering, and Nova Music School. I bring fluent English, North American market experience, and a client-first approach to remote collaboration.
Experience
Work history, roles, and key accomplishments
Client Support & Account Coordinator
Screen Factory Florida
Jan 2024 - Dec 2026 (2 years 11 months)
Served as primary contact for U.S.-based clients, managing inquiries, documentation, and service coordination. Maintained CRM records and supported upselling to ensure high client satisfaction.
Education
Degrees, certifications, and relevant coursework
Seneca College of Applied Arts and Technology
Bachelor of Business Administration, Business Administration
Bachelor's Degree in Business Administration with a focus on Management.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
Job categories
Skills
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