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Alime Dawodu

@alimedawodu

Customer service representative at Cheﬁto Culinary Services handling customer requests, complaints, and after-sales service.

Nigeria

Message

At Cheﬁto Culinary Services, I registered, followed up on, and responded to customer requests and complaints, including after-sales service. I also worked to ensure the information provided was accurate for each audience and context.

Earlier, I attended to employee and client queries as an Administrative Assistant at Cyzek Global Services and collected and recorded field data as a Livestock Extension Agent with Agriculture and Rural Development Secretariat.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Chefito Culinary Services

May 2025 - Oct 2026 (1 year 5 months)

Registered, followed up, solved, and responded to customer requests, complaints, and after-sales services. Solved problems in planning, prioritizing, organizing, and evaluating performance.

Customer Service Problem Solving Planning Organization Evaluation

Administrative Assistant

Cyzek Global Services

Nov 2021 - Dec 2022 (1 year 1 month)

Took calls and scheduled appointments with clients, attended to queries from employees and clients, kept monthly records of income and expenditure, updated office files, and paid salaries.

Administrative Support Scheduling Record keeping Communication Skills

Usher

GITEX, Dubai World Trade Center

Oct 2022 - Oct 2022 (0 months)

Ushered at GITEX, directing exhibitors, visitors, and participants to respective destinations and answering questions.

Event Ushering Customer Service Communication Skills

Runner

Ogram - St Regis Hotel, Sushi Samba

Mar 2022 - May 2022 (2 months)

Directed and assisted guests. Took up other duties assigned by the supervisor.

Guest assistance Customer Service

Livestock Extension Agent (N-POWER)

Agriculture and Rural Development Secretariat

Nov 2018 - Nov 2020 (2 years)

Collected and recorded field data accurately, assisted with data organization and analysis, prepared information, and maintained accurate records. Demonstrated strong communication, teamwork, and organizational skills.

Data Collection Data Analysis Record keeping Communication Skills Teamwork Organization

Education

Degrees, certifications, and relevant coursework

National Academy

Certificate, Applied Behaviour Analysis

2026 - 2026

Certificate in Applied Behaviour Analysis from National Academy, Dubai, United Arab Emirates, from March 2026 to May 2026.

National Academy

Certificate, Learning Support Assistant

2026 - 2026

Certificate in Learning Support Assistant from National Academy, Dubai, United Arab Emirates, from March 2026 to April 2026.

University of Ibadan

Master of Science, Animal breeding and genetics

2017 - 2019

Master of Science in Animal breeding and genetics from the University of Ibadan, Nigeria, from February 2017 to March 2019.

Kogi State University

Bachelor of Agriculture, Animal Production

2010 - 2015

Grade: Second Class (Hons) Upper Division

Bachelor of Agriculture in Animal Production from Kogi State University, Nigeria, from March 2010 to May 2015. Final grade: Second Class (Hons) Upper Division.