Mahnoor Ali

I’m a customer-focused professional seeking a remote Customer Service Representative (work-from-home) role where I can use my strong verbal and written communication, active listening, and problem-solving skills to deliver excellent service. I’m fully adaptable to any global timezone, comfortable working under pressure, and eager to continue learning while contributing to a professional team.

Since 2022, I’ve worked as an Online Religious Teacher for students and parents in the UK, Canada, and worldwide, communicating professionally in English, responding to inquiries, and resolving concerns with patience and professionalism. I manage class schedules, maintain attendance and progress records, and use Zoom, Microsoft Teams, and professional email systems—experience that directly strengthens my ability to handle customer interactions, troubleshoot issues, and track performance while delivering a positive, efficient experience. I’m also certified in Intercom and currently learning Zendesk and Gorgias.