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Alicia C H Low

@aliciachlow

Account manager at PLUS 86 Agency who grew client portfolio value 143% through repeat briefs, new concepts, and expanded scope.

Singapore

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What I'm looking for

I'm seeking account management or sales roles in technology and platform businesses.

At PLUS 86 Agency, I grew the client portfolio from 4 projects to 11, increasing project value by 143%. I also contributed 20% of the agency’s annual revenue through business development.

I managed a key global beauty account, expanding it from social media guidelines into premium range and cross-market work. I coordinated a team across creative, production, media, and strategy.

At ABrandADay Agency, I presented five strategic and creative proposals to marketing leaders, securing approval for two with combined campaign budgets of approximately S$211K. I also managed accounts across skincare, eye-care, and energy.

At Golden Goose, I exceeded personal sales targets, reaching up to 196% of target, and managed a client portfolio through personalised recommendations and repeat-purchase development. Earlier, at Purpur, I used sales, market trend, and stock data to plan assortments that lifted sell-through by 25%.

Experience

Work history, roles, and key accomplishments

Client Experience & Sales Specialist

Golden Goose

May 2025 - Jun 2026 (1 year 1 month)

Exceeded personal sales targets, achieving up to 196% of target and generating S$61,265 in December. Managed high-performing client portfolio through needs discovery, personalised recommendations, and after-sales service.

Sales Customer Relationship Management Needs discovery Negotiation after sales services Repeat Business Development Market Insights

Brand Manager / Client Strategy

ABrandADay Agency

Dec 2024 - Mar 2025 (3 months)

Presented strategic and creative proposals to heads of marketing, securing approval for two campaigns worth S$211K. Managed client accounts across skincare, eye-care, and energy, coordinating a remote creative team.

Client Management Proposal Strategy Campaign Management Social Media Omnichannel Advertising Lead Generation Team Coordination

Account Manager / Business Development

PLUS 86 Agency

Jun 2022 - Aug 2024 (2 years 2 months)

Grew client portfolio from 4 projects (€380K) to 11 projects (€922K), a 143% increase, and contributed 20% of agency revenue. Managed a key global beauty account, expanding scope and coordinating a cross-functional team of 30.

Account Management Business Development Customer Retention Commercial Proposals Market Analysis Cross functional Coordination Strategic Planning

Fashion Merchandiser & Marketing Coordinator

Purpur

May 2018 - Jul 2021 (3 years 2 months)

Achieved 10% annual revenue growth by analysing business KPIs and implementing performance benchmarks. Planned assortments using sales and market data, lifting sell-through by 25%.

Merchandising KPI Analysis Assortment Planning Market Trend Analysis Stock Management Marketing IP Collaboration