Alice English
@aliceenglish
Client-focused supports coordinator driving inclusive services and organizational growth.
What I'm looking for
I am a motivated, detail-oriented supports coordinator with experience in client services, program coordination, and research. I combine hands-on case coordination for adults with intellectual and developmental disabilities with strong communication, conflict resolution, and compliance skills demonstrated through liaison work with county and state agencies.
I hold a B.A. in Psychology and am pursuing an M.S. in Organizational Development and Leadership (expected 2027). I have authored published articles, trained in R-Studio and Salesforce, and earned certifications in Supports Coordination, Excel, and research ethics—skills I use to build equitable, effective programs and support organizational growth.
Experience
Work history, roles, and key accomplishments
Supports Coordinator
Quality Progressions
Sep 2024 - Present (1 year 1 month)
Coordinate and monitor individualized services for adults with intellectual and developmental disabilities, navigating Medicaid waivers and ensuring compliance with state quality and incident management standards. Serve as primary liaison among county and state agencies, providers, and families to maintain timely documentation and service continuity.
Teaching Assistant
University of Maryland
Jan 2023 - May 2024 (1 year 4 months)
Assisted in lesson planning, grading, and student engagement for an upper-level psychology course, facilitating discussions on gender, development, mental health, and identity to enhance student learning outcomes. Supported instructional delivery and assessment.
Research Assistant
Counseling Psychology Research Center
Jan 2023 - Jan 2024 (1 year)
Analyzed qualitative participant data using coding frameworks and conducted literature reviews on research dissemination best practices, contributing to study design and trained in R-Studio for data analysis. Supported research activities to improve counseling psychology scholarship.
Undergraduate Intern
American Psychological Association
May 2023 - Dec 2023 (7 months)
Authored two published articles and contributed to national outreach campaigns to engage psychology students and educators, supporting cross-departmental projects that advanced psychological science and education. Enhanced communication and dissemination of research to diverse academic audiences.
Client Services Intern
Mitzvah Circle Foundation
May 2022 - Aug 2022 (3 months)
Conducted client intake assessments for individuals facing poverty, illness, or housing instability and applied trauma-informed care practices while managing cases using Salesforce. Strengthened navigation of regional public benefits and crisis response resources to support client needs.
Education
Degrees, certifications, and relevant coursework
Saint Joseph's University
Master of Science, Organizational Development and Leadership
2025 -
Pursuing a Master of Science in Organizational Development and Leadership with coursework in organizational change, leadership development, conflict resolution, talent management, and strategic communication; expected May 2027.
University of Maryland, College Park
Bachelor of Arts, Psychology
2020 - 2024
Grade: 3.9 GPA
Activities and societies: Research Assistant at Counseling Psychology Research Center; Teaching Assistant for PSYC336; Dean's List
Completed a Bachelor of Arts in Psychology with a 3.9 cumulative GPA and recognition on the Dean's List in the College of Behavioral and Social Sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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