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Alice English

@aliceenglish

Client-focused supports coordinator driving inclusive services and organizational growth.

United States
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What I'm looking for

I seek a client-focused role in a collaborative organization where I can apply supports coordination, research, and leadership development to drive inclusive programs and measurable growth.

I am a motivated, detail-oriented supports coordinator with experience in client services, program coordination, and research. I combine hands-on case coordination for adults with intellectual and developmental disabilities with strong communication, conflict resolution, and compliance skills demonstrated through liaison work with county and state agencies.

I hold a B.A. in Psychology and am pursuing an M.S. in Organizational Development and Leadership (expected 2027). I have authored published articles, trained in R-Studio and Salesforce, and earned certifications in Supports Coordination, Excel, and research ethics—skills I use to build equitable, effective programs and support organizational growth.

Experience

Work history, roles, and key accomplishments

QP
Current

Supports Coordinator

Quality Progressions

Sep 2024 - Present (1 year 1 month)

Coordinate and monitor individualized services for adults with intellectual and developmental disabilities, navigating Medicaid waivers and ensuring compliance with state quality and incident management standards. Serve as primary liaison among county and state agencies, providers, and families to maintain timely documentation and service continuity.

University of Maryland logoUM

Teaching Assistant

University of Maryland

Jan 2023 - May 2024 (1 year 4 months)

Assisted in lesson planning, grading, and student engagement for an upper-level psychology course, facilitating discussions on gender, development, mental health, and identity to enhance student learning outcomes. Supported instructional delivery and assessment.

CC

Research Assistant

Counseling Psychology Research Center

Jan 2023 - Jan 2024 (1 year)

Analyzed qualitative participant data using coding frameworks and conducted literature reviews on research dissemination best practices, contributing to study design and trained in R-Studio for data analysis. Supported research activities to improve counseling psychology scholarship.

MF

Client Services Intern

Mitzvah Circle Foundation

May 2022 - Aug 2022 (3 months)

Conducted client intake assessments for individuals facing poverty, illness, or housing instability and applied trauma-informed care practices while managing cases using Salesforce. Strengthened navigation of regional public benefits and crisis response resources to support client needs.

Education

Degrees, certifications, and relevant coursework

Saint Joseph's University logoSU

Saint Joseph's University

Master of Science, Organizational Development and Leadership

2025 -

Pursuing a Master of Science in Organizational Development and Leadership with coursework in organizational change, leadership development, conflict resolution, talent management, and strategic communication; expected May 2027.

University of Maryland, College Park logoUP

University of Maryland, College Park

Bachelor of Arts, Psychology

2020 - 2024

Grade: 3.9 GPA

Activities and societies: Research Assistant at Counseling Psychology Research Center; Teaching Assistant for PSYC336; Dean's List

Completed a Bachelor of Arts in Psychology with a 3.9 cumulative GPA and recognition on the Dean's List in the College of Behavioral and Social Sciences.

Tech stack

Software and tools used professionally

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Alice English - Supports Coordinator - Quality Progressions | Himalayas