I’m looking for remote case management or service coordination roles but I am open to learning new skills and other options.
JK
Open to opportunities
Jodi Knautz
@jodiknautz
Case management-focused service coordinator advocating for individuals with intellectual disabilities through compliant, empathetic support.
United StatesWhat I'm looking for
I’m a case management-focused service coordinator with extensive experience supporting children and adults diagnosed with intellectual disabilities. I bring strong organizational skills, confident and empathetic communication, and a steady commitment to safety and well-being.
In my Individual Service Coordinator roles, I developed individualized service plans, completed preadmission screenings and assessments, and maintained HIPAA-compliant documentation and records per DHS ISSA guidelines. I managed caseloads up to 85 individuals, coordinated referrals with community providers, performed in-person monitoring visits, and ensured accurate reporting for abuse and neglect concerns.
Earlier, as a Program Director, I coordinated individual programming and monitored production activities for approximately 75 individuals, supervised Early Intervention, Respite, and SEP programs, and completed grant requests and fiscal reports. I also mentored new hires, conducted audits/reviews by state regulatory agencies, and helped ensure residential providers met CILA regulations.
Experience
Work history, roles, and key accomplishments
SI
Current
Individual Service Coordinator
Service Inc of Illinois
Jul 2019 - Present (6 years 9 months)
Advocate for children and adults with intellectual disabilities by developing individualized service plans and coordinating with families and service providers. Maintain HIPAA-compliant documentation, complete preadmission screenings, monitor health and safety, report abuse/neglect, and support CILA-regulatory QA of residential providers.
AN
Individual Service Coordinator
Access Services of NI
Sep 2009 - Jun 2019 (9 years 9 months)
Managed a caseload of up to 85 individuals by creating individualized service plans and completing preadmission screenings to determine waiver eligibility. Worked remotely to coordinate service referrals, conduct monitoring visits, maintain HIPAA-compliant records, report abuse/neglect, and train/mentor new hire staff for 12 months.
TW
Program Director
The Workshop
Mar 2007 - Jul 2009 (2 years 4 months)
Coordinated individual programming and monitored production activities for approximately 75 individuals with intellectual disabilities while supervising Early Intervention, Respite, and SEP programs. Managed state-required records and audits, taught life skills, completed grant requests and fiscal reports, and entered monthly billing into the state billing system.
Education
Degrees, certifications, and relevant coursework
University of Wisconsin–Platteville
Bachelor of Science, Criminal Justice
Earned a Bachelor of Science in Criminal Justice from the University of Wisconsin–Platteville.
Highland Community College
Associate of Arts, Human Services
Earned an Associate of Arts in Human Services from Highland Community College.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
65k+ USD
Job categories
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