Looking for a job

Alice Corner

@alicecorner

Message

Customer service representative at GDK Stores resolving complaints, returns, refunds, and order issues end-to-end.

Nigeria

Message

What I'm looking for

I'm ready to deliver customer support in remote, client-facing roles.

At GDK Stores, I handle customer support across in-person, phone, and messaging channels. I resolve complaints, returns, refunds, and order issues, and process orders and payments while keeping clear records.

I also listen for recurring customer pain points and share structured feedback with management to help improve stock availability and service processes.

As a self-employed Digital Content Creator, I manage content from research through production and publishing, refining it with audience feedback.

At Sebore International Farms, I maintained operational records for a cattle herd and designed health and biosecurity workflows. My veterinary work also includes clinical operations, outreach, and client education.

Experience

Work history, roles, and key accomplishments

Current

Digital Content Creator

Current

Self-employed

Jan 2025 - Present (1 year 10 months)

Manages end-to-end content workflows from research through production and publishing, using analytical thinking to align output with brand objectives. Refines content based on audience feedback to strengthen engagement.

Content Creation Research Production Publishing Analytical Thinking Written Communication Verbal Communication Audience Feedback Engagement

Current

Customer Service Representative

Current

GDK Stores

Mar 2024 - Present (2 years 8 months)

Delivers high-quality first-contact support across in-person, phone, and messaging channels, resolving complaints and order issues with empathy. Processes orders and payments accurately while managing multiple requests in a fast-paced environment.

Customer Service Complaint Resolution Active Listening De escalation Order Processing Payment Processing Record keeping Upselling Cross Selling Multitasking

Veterinarian

Sebore International Farms

Jul 2025 - Jul 2026 (1 year)

Maintains accurate operational records for a 500+ head cattle herd, ensuring confidentiality and data integrity. Designed structured health and biosecurity workflows reaching ~1,000 animals annually, reducing disease incidence.

Veterinary Medicine Record keeping Data Integrity Biosecurity Process Improvement Data Analysis Report Writing Verbal Communication

Veterinary & Extension Lead

Gondal Fulbe Project / One Stop Shop

Jan 2025 - Dec 2025 (11 months)

Directed clinical operations and medical supply distribution, managing inventory documentation for 50+ pastoralist communities. Coordinated outreach logistics and communicated technical guidance to local farmers and dairy producers.

Clinical Operations Inventory Management Logistics Coordination Technical Communication Outreach Documentation

Veterinary Intern

Greenflash Veterinary Services

Sep 2021 - Sep 2022 (1 year)

Maintained accurate clinical records and supported inventory management with strong attention to detail. Educated clients through clear written and verbal explanations tailored to each audience.

Clinical Records Inventory Management Attention To Detail Client Education Written Communication Verbal Communication

Education

Degrees, certifications, and relevant coursework

Joseph Sarwuan Tarka University

Doctor of Veterinary Medicine, Veterinary Medicine

Completed Doctor of Veterinary Medicine degree in 2025.

ALX Africa

Virtual Assistant Certification, Virtual Assistance

2024 - 2024

Earned Virtual Assistant Certification in 2024, covering executive calendar management, client communications, remote workflow organization, Google Workspace, and Zoom.