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Tolulope Smart

@tolulopesmart

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Purpose-driven DVM candidate combining clinical training with remote data and client support expertise.

Nigeria

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What I'm looking for

I’m looking to contribute to impactful programmes focused on leadership, health, and sustainable development across Africa—using my clinical foundation, data management, and client/community support to deliver accurate, high-quality outcomes.

I’m a detail-oriented, purpose-driven DVM candidate with “2 years of experience spanning clinical rotations, laboratory internships, and digital roles.” I’ve built a strong foundation in veterinary diagnostics and lab workflows through structured training, and I’m equally comfortable in remote, data-driven environments where accuracy and clarity matter.

Alongside my clinical exposure, I work as a Freelance AI DataAnnotation Specialist—conducting model evaluation for accuracy, relevance, truthfulness, and quality, and contributing to annotation and labelling workflows for Web 3 and machine learning projects. I also support clients and communities as a Customer Service Representative and Remote Chat Moderator, handling high-volume inquiries while maintaining a professional, solution-oriented approach.

Experience

Work history, roles, and key accomplishments

Current

AI Data Annotation Specialist

Current

Freelance

Jan 2025 - Present (1 year 5 months)

Evaluated AI model responses for accuracy, relevance, truthfulness, and overall quality across diverse prompts. Produced structured written feedback and contributed to labeling workflows for Web3 and machine learning projects while managing multiple concurrent tasks.

AI model evaluation Data Annotation Web3 Labeling Quality Assurance Technical Writing

Customer Service Representative

University of Ibadan Dog Show

Jan 2025 - Present (1 year 5 months)

Supported over 20 clients with pet registration via phone calls, email, and chat, ensuring accurate data entry and smooth onboarding. Handled inquiries and resolved complaints using a customer-first, solution-oriented approach with clear written communication.

Client Onboarding Customer Support Data Entry Complaint Resolution Written Communication Email Support Phone Support Attention To Detail

Remote Chat Moderator

FunToken Telegram Community

Jan 2025 - Present (1 year 5 months)

Provided real-time customer support by responding to 50+ community members’ inquiries in a fast-paced online environment. Educated users on platform usage, including digital wallet setup and cryptocurrency transaction guidance, while moderating discussions to keep them professional and user-friendly.

Community Moderation Cryptocurrency Guidance User Onboarding Conflict Resolution Customer Education

Education

Degrees, certifications, and relevant coursework

University of Ibadan

Doctor of Veterinary Medicine (DVM), Veterinary Medicine

2022 -

Pursuing a Doctor of Veterinary Medicine (DVM) at the University of Ibadan. Completed structured clinical, laboratory, and farm management rotations as part of the programme.