Alia Keller

Lead and manage branch operations, ensuring compliance with banking laws, regulations, and risk standards while consistently meeting business goals. Exercise independent judgment and critical thinking to manage branch priorities, resolve complex issues, and optimize daily operations. Promote the U.S. Bank culture by coaching, mentoring, and developing team members through adaptive coaching methods

Build and foster relationships with clients. Engaging with clients via multiple channels, identify solutions for new and existing clients based on their needs, knowledge of consumer and business banking products and services, provide optimal client experience, collaborate with partners for best service for the client, proactively educating clients on self-service digital solutions. Peer mentoring

Build and foster relationships with clients. Engaging with clients via multiple channels, identify solutions for new and existing clients based on their needs, knowledge of consumer and business banking products and services, provide optimal client experience, collaborate with partners for best service for the client, proactively educating clients on self-service digital solutions. Peer mentoring

Build and foster relationships with clients. Engaging with clients via multiple channels, identify solutions for new and existing clients based on their needs, knowledge of consumer and business banking products and services, provide optimal client experience, collaborate with partners for best service for the client, proactively educating clients on self-service digital solutions.

Build and foster relationships with clients. Engaging with clients via multiple channels, identify solutions for new and existing clients based on their needs, knowledge of consumer and business banking products and services, provide optimal client experience, collaborate with partners for best service for the client, proactively educating clients on self-service digital solutions.

Responsibilities included understanding and filing customer information, storing and deciphering transaction reports, balancing a cash vault, ordering cash and store supplies. Deciding eligibility for loan amount on pawn loans, verifying customer information and income verification when processing payday and installment loans. Provide loan advice and financial help. Delegating tasks to pawnbrokers

Verifying and entering customer information when processing payday and installment loans. Assessing and testing merchandise, deciphering acceptable amount for pawn loans. Filing reports, cleaning and maintaining a sales room floor. Assist in marketing tasks, cold call customers, organize sales events, and negotiate prices.