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Alex RichAR
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Alex Rich

@alexrich

Assistant Manager with 7+ years driving customer service and store operations.

United States
Message

What I'm looking for

I’m looking for a role where I can lead daily operations, improve efficiency, and deliver excellent customer experiences. I want a team that values training, accountability, and continuous service improvement.

I’m a dedicated retail operations leader with 7+ years of experience across customer service, kitchen operations, checkout, electronics, and online grocery. I’ve built a track record of handling diverse responsibilities while keeping service quality high and teams supported.

In my electronics and online grocery roles, I managed day-to-day operations, helped customers with product selection and technical inquiries, and ensured online grocery orders were accurate and fulfilled on time. I’m comfortable adapting quickly as departmental needs evolve.

As an Assistant Manager, I oversee daily store operations, including staff management, inventory control, and customer service. I also spearhead initiatives to improve operational efficiency and enhance the customer dining experience, while training and mentoring new team members to uphold quality and service standards.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Spencer High School

High School Diploma

2011 - 2015

Earned an Iowa High School Diploma from Spencer High School from 2011 to 2015.

Tech stack

Software and tools used professionally

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