cierra bingham
@cierrabingham
Customer-focused retail leader delivering exceptional service, team support, and operational excellence.
What I'm looking for
I am a customer-focused professional with hands-on experience in retail operations and online order fulfillment. I consistently prioritize clear communication, accuracy, and customer preferences to deliver satisfying shopping experiences.
As a Digital Shopper at Walmart, I accurately selected and fulfilled online orders, ensured product quality and freshness, and communicated substitutions and stock issues to customers to maintain satisfaction.
In my current role as Assistant Manager at Cefco, I lead daily store operations, resolve customer concerns promptly, and support and train team members to uphold high service standards and foster loyalty.
I hold a high school diploma and bring a positive attitude, strong problem-solving skills, and a commitment to continuous improvement. I am seeking a remote role where I can apply my communication and customer service strengths to enhance customer satisfaction.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Cefco
Jun 2024 - Present (1 year 11 months)
Led daily store operations, trained and supported team members, and resolved customer concerns to drive service quality and customer loyalty.
Selected and fulfilled online orders accurately, ensuring product quality and communicating substitutions and out-of-stock issues to maintain high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Secondary Education
2018 - 2022
Grade: 3.0 GPA
Earned a High School Diploma with a 3.0 GPA, completing secondary education between August 2018 and April 2022.
Availability
Location
Authorized to work in
Job categories
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