cierra bingham
@cierrabingham1
Customer-focused assistant manager delivering service excellence through clear communication and problem-solving.
United StatesWhat I'm looking for
I’ve built my career around customer satisfaction, from online order fulfillment as a Digital Shopper to everyday service improvements on the floor. At Walmart, I provided exceptional customer service by accurately selecting and fulfilling online orders, while ensuring quality, freshness, and attention to customer preferences.
Now as an Assistant Manager at CEFCO, I lead daily store operations, resolve customer concerns promptly, and keep the shopping experience welcoming and efficient. I also support and train team members to maintain high service standards and strengthen customer satisfaction and loyalty.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Cefco
Jun 2024 - Present (2 years 1 month)
Led daily store operations by resolving customer concerns promptly and ensuring a welcoming, efficient shopping experience. Supported and trained team members to maintain service standards and improve customer satisfaction and loyalty.
Digital Shopper
Walmart
Jun 2022 - Jun 2024 (2 years)
Provided exceptional customer service by accurately selecting and fulfilling online orders while ensuring quality and customer preferences. Communicated with customers regarding substitutions, out-of-stock items, and special requests to ensure satisfaction.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Education
2018 - 2022
Grade: 3.0 GPA
Earned a high school diploma and graduated with a 3.0 GPA (08/2018–04/2022).
Availability
Location
United StatesAuthorized to work in
Job categories
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