Alex Paprocki
@alexpaprocki
Customer-focused manager with hands-on assembly and service experience.
What I'm looking for
I am a dedicated customer-service professional with hands-on experience in general assembly and seasonal retail roles. I bring practical technical attention to detail from work on circuit boards and soldering lines, paired with strong people skills developed managing a seasonal recreation facility.
As manager at Four Lakes Recreation, I hired, trained and guided employees, handled customer communications via phone and email, and ensured seasonal operations ran safely and smoothly. In retail and food service roles, I supported store operations, restocked merchandise, and delivered orders efficiently to maintain customer satisfaction.
In my current assembly role with MOREY (Caterpillar Inc.), I manually insert and verify parts on circuit boards and operate soldering processes, reinforcing my reliability and ability to follow precise procedures. I apply analytical thinking and attention to detail across both technical and customer-facing responsibilities.
I am seeking a full-time position that challenges my skill set and offers opportunities to grow and contribute to a team-focused company that values safety, service, and operational excellence.
Experience
Work history, roles, and key accomplishments
General Assembly
Morey (Caterpillar Inc.)
Mar 2024 - Present (1 year 7 months)
Manually inserted and verified parts into circuit boards and placed boards into solder machines, maintaining high attention to detail and assembly throughput.
Manager
Four Lakes Recreation
May 2021 - Present (4 years 5 months)
Hired, trained, and guided staff, managed guest safety and satisfaction across seasons, and handled office customer service including calls and emails.
Seasonal Cashier Assistant
Costco
Oct 2023 - Jan 2024 (3 months)
Performed merchandise restocking, cart retrieval, and collaborated with cashiers to scan and pack member orders while maintaining store cleanliness.
Food Runner
Hollywood Boulevard
Apr 2023 - Dec 2023 (8 months)
Delivered food orders from kitchen to customer tables rapidly and efficiently, supporting front-of-house operations and ensuring order accuracy.
Education
Degrees, certifications, and relevant coursework
Downers Grove South High School
High School Diploma, High School Diploma
2018 - 2022
High school diploma completed at Downers Grove South High School from 2018 to 2022 with involvement in customer-service and leadership roles during employment.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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