Alexis Kizakis

At Teleperformance, I supervise remote customer support operations, guide team performance, and monitor KPIs, quality, and operational results.

I handle complex customer cases and escalations, coordinate with internal stakeholders, and ensure issues receive appropriate follow-up and resolution.

Before becoming a Supervisor, I managed customer interactions in a fast-paced remote support environment, investigating issues, identifying needs, and maintaining a high standard of customer experience.

Alongside my operations work, I trade futures independently, using disciplined decision-making, risk management, structured processes, and performance tracking. I'm seeking a remote Customer Success role in a technology or SaaS environment.