Μάνος Ισχάκης
@0006400
I build trusted customer journeys and engaged communities through responsive support, coaching, and automation.
GreeceWhat I'm looking for
At Trade Wise Academy, I support an international trading community through Discord, maintaining a 90% response rate within 15 minutes during business hours.
I built and manage the customer journey from signup to active engagement, using Make.com, Whop, and Discord to create automated support workflows.
For more than 20 years, I’ve delivered coaching and training to 10,000+ seminar participants across Greece, Romania, Bulgaria, the UAE, and the UK. I’ve also provided one-to-one and group coaching for 100+ clients.
I bring empathetic communication, active listening, and conflict resolution to diverse, remote-first communities in English and Greek.
Experience
Work history, roles, and key accomplishments
Community Support & Customer Success Manager
Trade Wise Academy
Jan 2024 - Present (2 years 8 months)
Provide direct, ongoing member support via Discord for an active international trading community, maintaining a 90% response rate within 15 minutes during business hours. Built and manage the full customer journey from signup through active engagement, including automated support workflows.
NLP Coach & Trainer
Self-Employed
Jan 2006 - Present (20 years 8 months)
Delivered coaching and training programs to 10,000+ participants across live seminars in Greece, Romania, Bulgaria, UAE, and the UK. Provided 1-on-1 and group coaching to 100+ clients across multiple engagements, requiring strong active listening, conflict resolution, and emotional support skills.
Education
Degrees, certifications, and relevant coursework
Make Academy
Make Academy: Foundation, Basics, Intermediate, AI Agent Builder, Automation
Completed Foundation, Basics, Intermediate, and AI Agent Builder courses at Make Academy in 2026.
Availability
Location
GreeceAuthorized to work in
Salary expectations
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