I seek a leadership role in cudtomer operations where I can drive inventory accuracy, coach teams, improve customer experience, and deliver measurable sales growth.
Alexis Jones
@alexisjones4
Retail management leader driving operations, inventory control, and exceptional customer experiences.
What I'm looking for
I am a retail management professional with over 13 years of experience leading teams to operational excellence and measurable sales growth. I focus on inventory accuracy, process improvement, and delivering consistent customer satisfaction.
Throughout my career I have managed daily store operations, developed customer-centric strategies, and coached staff to improve performance and retention. My background includes roles from supervisory to managerial levels at high-volume retail environments.
More recently, I expanded my hands-on service skills as a tint specialist, introducing quality-control processes that improved installation accuracy and client satisfaction. I combine frontline service experience with proven leadership in inventory management and loss prevention.
I am committed to fostering teamwork, clear communication, and efficient systems that support both customer experience and operational goals. I seek to join a company where I can apply my leadership, inventory expertise, and customer-focused approach to drive measurable results.
Experience
Work history, roles, and key accomplishments
Tint Specialist
Lusso Auto Spa & Design
Oct 2024 - Sep 2025 (11 months)
Assessed client needs and applied precision window tinting, improving comfort and reducing glare while introducing a quality-control checklist that measurably improved installation accuracy and repeat business.
Morning Merchant
Costco Wholesale
Aug 2021 - Sep 2024 (3 years 1 month)
Managed merchandising and inventory for optimal product visibility and availability, reducing waste and maintaining safety and quality protocols across the retail floor.
Manager
Costco Wholesale
Oct 2016 - Sep 2021 (4 years 11 months)
Managed daily operations and cross-department efficiency, implemented coaching strategies that improved team performance, and executed customer-centric initiatives to boost satisfaction and retention.
Bartender & Server
Taphouse Grill
Aug 2011 - Sep 2016 (5 years 1 month)
Prepared and served beverages in a high-volume setting while maintaining sanitation and safety standards and delivering service that encouraged repeat business.
Supervisor
Costco Wholesale
Sep 2014 - Apr 2016 (1 year 7 months)
Led a team to improve customer service and operational processes, providing performance feedback and implementing process refinements that increased efficiency.
Education
Degrees, certifications, and relevant coursework
Kent Phoenix Academy
High School Diploma, General Education
Completed High School Diploma at Kent Phoenix Academy in May 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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