Alex Imas
@aleximas
I lead strategic customer relationships and complex satellite program delivery.
IsraelWhat I'm looking for
At ISI - ImageSat International, I lead customer operations and program delivery for satellite-based solutions in complex, mission-critical environments. I advance customer success initiatives that support scalable growth, sustained business impact, and stronger client relationships.
Over 20 years, I’ve progressed from Senior Satellite Operator to Head of Customer Service, Senior Director of Marketing & Sales, Senior Director of Program Management, and VP Customers. This path gives me a practical view of the full customer lifecycle, from solution delivery and program execution to long-term partnerships and business growth.
I bring together technology, business, and customer success to lead multidisciplinary teams and deliver complex solutions across international aerospace, defense, and space environments.
Experience
Work history, roles, and key accomplishments
Led customer operations and program delivery for satellite-based solutions, driving operational excellence in complex, mission-critical environments.
Advanced customer success initiatives to support scalable growth and sustained business impact.
Partnered with cross-functional leadership to optimize service delivery and strengthen client relationships.
Worked as Senior Director Program Management at ISI - ImageSat International.
Senior Director, Marketing & Sales
Jul 2015 - Feb 2019 (3 years 7 months)
Worked as Senior Director, Marketing & Sales at ISI - ImageSat International.
Head of Customer Service Department
May 2012 - Jul 2015 (3 years 2 months)
Worked as Head of Customer Service Department at ISI - ImageSat International.
Worked as Senior Satellite Operator at ISI - ImageSat International.
Education
Degrees, certifications, and relevant coursework
Ben-Gurion University of the Negev
MBA, Business Administration
2006 - 2008
Ben-Gurion University of the Negev
Master of Business Administration, Business Administration
2006 - 2008
Pursued an MBA in Business Administration from Ben-Gurion University of the Negev from 2006 to 2008.
Holon Institute of Technology
BSc, Management of Technology
2001 - 2005
Holon Institute of Technology
Bachelor of Science, Management of Technology
2001 - 2005
Earned a BSc in Management of Technology from Holon Institute of Technology from 2001 to 2005.
Air Force
1996 - 1999
Tech stack
Software and tools used professionally
Availability
Location
IsraelAuthorized to work in
Job categories
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