Alexander Clemons

With over eleven years of experience as a Technical Author and six years in the educational sector, I have honed my skills in creating clear and concise documentation that simplifies complex procedures. My dedication to using controlled language and visual aids ensures that users can easily understand and navigate technical content.

In my current role as a Senior Technical Author at Formpipe, I lead a team in producing high-quality digital content, including user guides, FAQs, and video tutorials. I have successfully managed the migration of digital content to a new Help portal and developed a robust documentation review process that guarantees timely and consistent publication.

My proactive approach and strong command of the English language enable me to collaborate effectively with cross-functional teams, ensuring that all documentation meets the needs of both the business and its customers. I am passionate about continuous improvement and always seek feedback to enhance the user experience.