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Alex Carre

@alexcarre

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Community Marketing Manager at Steel City Interactive who helped launch a game that shipped over two million units.

United Kingdom

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At Steel City Interactive, I led social media, influencer, and community marketing from alpha through the product’s October 2024 launch. The product shipped over two million units, 40% above sales targets.

I also designed a user-facing content management system with my team, using audience-specific content and analytics to refine messaging. Across my work, I’ve managed community feedback, marketing assets, and teams, and used reporting on social performance, sales, and retention to inform studio decisions.

Experience

Work history, roles, and key accomplishments

Personal Sabbatical

Global

Jul 2025 - Jan 2026 (6 months)

Took a sabbatical to study Spanish, travel, and focus on personal goals. Visited 12 countries across Europe and South America.

Senior Community Marketing Developer

Steel City Interactive

Mar 2025 - Jul 2025 (4 months)

Led social media, influencer, and community marketing efforts through the full product lifecycle, from alpha to launch. Instrumental in shipping over two million units, 40% above sales targets.

Senior Community Marketing Manager

Steel City Interactive

Jul 2023 - Mar 2025 (1 year 8 months)

Led social media, influencer, and community marketing efforts through the full product lifecycle, from alpha to launch. Instrumental in shipping over two million units, 40% above sales targets.

Community and Social Media Marketing Manager

Steel City Interactive

Jul 2021 - Jul 2023 (2 years)

Led social media, influencer, and community marketing efforts through the full product lifecycle, from alpha to launch. Instrumental in shipping over two million units, 40% above sales targets.

Content Marketing Manager

Shockbyte

Mar 2020 - Nov 2020 (8 months)

Wrote video briefs and scripts, technical guides, internal procedures, and blogs aimed at driving awareness and revenue through content as well as educating users to reduce impact on technical support.

Content Marketing Copywriting Technical Writer Blogging Video Scripting

Community Developer

Freelance

Apr 2017 - Mar 2020 (2 years 11 months)

Worked with content creators to establish and manage game projects, managed contractor teams, and crafted social media and community management plans.

Community Management Social Media Management Project Management Team Management Game Development

Customer Service Escalations Manager

WebHelp

Oct 2018 - Jul 2019 (9 months)

Coached new agents and handled escalations from difficult customers, dealing with a wide range of queries, complaints, and orders. Maintained detailed notes and handled sensitive customer data.

Customer Service Escalation Management Coaching Data Handling Communication Skills