Looking for a job

Alexa Rideaux

@alexarideaux

Security officer at Briarlake Plaza who patrols the property, documents violations, and helps maintain continuous security coverage.

United States

Message

What I'm looking for

I recently moved to Houston and am seeking new job opportunities.

At Briarlake Plaza, I monitored the property through routine patrols and surveillance systems, documented violations, and reported incidents and hazards. I also relieved colleagues during breaks to maintain continuous coverage.

At Lotus Seafood, I served as an Assistant Manager/Shift Manager, providing customer service and handling POS transactions and cash during opening and closing procedures.

Earlier, I trained and onboarded new hires at Phillyhoma and supported shift operations. At Catfish Round-Up, I led and supported front-of-house staff during busy shifts, managed shift coverage, and helped onboard team members.

Experience

Work history, roles, and key accomplishments

Current

Patrol Security Officer

Current

Briarlake Plaza

Jun 2025 - Present (1 year 3 months)

Monitored property through routine patrols and surveillance systems to ensure safety and prevent unauthorized activity. Issued citations and documented violations for improperly parked vehicles in compliance with regulations.

Surveillance Patrol Incident Reporting Log Book Maintenance Customer Service Conflict Resolution

Assistant Manager/Shift Manager

Lotus Seafood

Jul 2024 - Jul 2025 (1 year)

Delivered excellent customer service in a fast-paced, high-volume seafood restaurant, ensuring positive guest experiences. Managed POS transactions and cash handling efficiently, assisting with shift opening and closing procedures.

Customer Service POS systems Cash Handling Food Safety Shift Management Team Leadership

Lead Server

Chili's Grill & Bar

Nov 2023 - May 2024 (6 months)

Delivered exceptional guest experiences in a fast-paced, high-volume environment, consistently exceeding service standards. Managed POS transactions and cash handling with precision, balancing registers and assisting in shift reconciliation.

Customer Service POS systems Cash Handling Training Conflict Resolution Team Leadership

Trainer / Shift Support Associate

Phillyhoma

Jun 2021 - Dec 2022 (1 year 6 months)

Trained and onboarded new hires on customer service standards, food preparation procedures, and POS system operations. Supported shift leadership by assisting with daily operations, task delegation, and workflow coordination during peak hours.

Training Onboarding POS systems Customer Service Cash Handling Food Safety Shift Management

Shift Leader/Manager

Catfish Round-Up

May 2020 - May 2021 (1 year)

Led and supported front-of-house staff during high-volume shifts to ensure smooth daily operations. Oversaw opening and closing procedures, including cash handling, register reconciliation, and shift reports.

Team Leadership Cash Handling POS systems Training Customer Service Food Safety Shift Management