Anastasia Perkins
@anastasiaperkins
Dedicated restaurant manager with a strong focus on customer satisfaction.
United StatesWhat I'm looking for
I am a dependable and responsible contributor committed to excellence and success in every endeavor. With a strong work ethic and a proactive approach, I thrive in environments that require initiative and minimal supervision. My experience as a restaurant manager has honed my leadership skills, allowing me to lead teams effectively while optimizing operations and enhancing customer experiences.
At Fish Port II, I have successfully increased revenue and managed costs while fostering a positive work environment. My background in customer service, including roles at ADT Security and Geico, has equipped me with the ability to resolve complex issues efficiently and build strong customer relationships. I pride myself on maintaining high customer satisfaction rates and consistently exceeding performance targets.
Experience
Work history, roles, and key accomplishments
Restaurant Manager
FISH PORT II
Jan 2021 - Present (4 years 6 months)
Led teams, optimized operations, and enhanced customer experiences. Increased revenue, managed costs, and fostered a positive work environment.
Customer Service/Alarm Monitor
ADT SECURITY
Jan 2019 - Dec 2021 (2 years 11 months)
Monitored incoming alarms from ADT Security systems and accepted calls for technical issues. Provided excellent customer service and maintained a 98% satisfaction rate from customer surveys.
Customer Service Specialist
Geico
Jan 2016 - Dec 2019 (3 years 11 months)
Managed high-volume inbound and outbound calls, resolved complex issues efficiently, and built strong customer relationships. Exceeded performance targets and drove customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Middle GA College
Associate of Arts, Education
2012 - 2015
Pursued an Associate of Arts degree with a focus on Education. Gained knowledge in educational principles and practices, preparing for a career in teaching or related fields.
Westside High School
High School Diploma, General Studies
2009 - 2012
Completed high school education, earning a diploma. Developed foundational academic skills and prepared for further education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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