Alexandria Miller

I am a resourceful and compassionate professional with a rich background in customer service, online support, and small business management. My journey has been shaped by my experiences as a stay-at-home mom, military spouse, and business owner, which have honed my skills in live chat communication, problem-solving, and handling sensitive situations with empathy. I thrive in environments that require multitasking and organization, and I am eager to bring my positive attitude and dedication to helping others to a customer support role in a rehabilitation center.

As the founder of Pawssups, a pet supplement business, I oversee all daily operations and long-term planning. My responsibilities include managing customer service inquiries via live chat, email, and social media, ensuring a positive client experience. I have developed and implemented marketing strategies to grow brand awareness and sales while maintaining accurate inventory and coordinating logistics. My experience has taught me the importance of adaptability and problem-solving to meet business goals and customer needs effectively.

Previously, I worked as a Customer Service and Data Entry representative at Doctors Best, where I provided support for a national vitamin supplement company. I assisted clients through various channels, processed orders, and maintained accurate customer records. My ability to collaborate with other departments to resolve customer issues and ensure timely communication has been a key factor in my success. I am excited to leverage my skills and experiences in a new role that allows me to make a meaningful impact.