At ServiceTitan, I own relationships, renewals, retention, and growth for 170 enterprise accounts representing $200K in monthly recurring revenue. I’ve delivered 95% annualized retention, maintained zero churn in Q2, and lead renewal and cancellation negotiations.
I also managed onboarding, adoption, and renewal risk across Scheduling Pro and other ServiceTitan products, including 50+ Schedule Engine-to-Scheduling Pro migrations. At Aurora Humanitarian Initiative, I evaluate humanitarian leaders for Aurora Prize nominations and synthesize research into executive-level briefs.
