Alexandre Silveira

I am an administrative professional with over four years of experience in demand management, client relations, and operational supervision. I blend customer-focused service with strategic thinking to drive partner retention and revenue growth.

I have led remote teams and managed high-value client relationships, acting as the primary contact for VIPs and affiliates while implementing sales and retention strategies. I also have hands-on experience supervising branch operations and customer service functions.

My achievements include promotion to team leader, development of affiliate acquisition and retention strategies, and consistent delivery of performance reporting and KPI monitoring for international managers. I combine empathy and adaptability with analytical problem-solving to improve processes and service quality.

I am fluent in English and native in Portuguese, with intermediate Spanish, and proficient in Microsoft Office, Windows OS, Microsoft Teams, and Slack. I seek roles where I can apply my operational leadership, client management, and strategic planning skills to scale partnerships and optimize service delivery.