Open to opportunities

Alexandra Jacobs

@alexandrajacobs

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Operations leader optimizing processes, logistics, and cross-functional program delivery.

United States

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What I'm looking for

I am seeking an operations role where I can streamline processes, manage logistics and teams, and drive measurable efficiency and cost savings in a collaborative, mission-driven organization.

I am an operations specialist with extensive experience managing program operations, logistics, and executive support across national-scale initiatives. I consistently drive process improvements that increase efficiency, reduce costs, and improve stakeholder experiences.

At RISE I maintained financial and inventory databases, managed a nationwide facilitator pool, and planned executive-level programming while reducing shipping costs by 15% and improving office productivity. I currently support executive operations and created onboarding and travel systems that increased operational efficiency.

My event and field-operations background at EMG Media and JPO Concepts includes hiring and managing in-field reps, coordinating nationwide campaign logistics, and overseeing accounts payable/receivable and compliance. I have deep familiarity with real-time sports statistics systems through long-term NFL game operations work.

I use tools such as Salesforce, Monday.com, Asana, Microsoft Office, Box/Dropbox, Airtable, Expensify, Hootsuite, and Slack to deliver predictable, measurable operational outcomes and thrive in fast-paced, cross-functional environments.

Experience

Work history, roles, and key accomplishments

Current

Sr Manager, Program Operations

Current

RISE

Sep 2022 - Present (3 years 2 months)

Maintained financial and inventory databases, managed a nationwide facilitator pool of 30+, and planned nationwide social impact programming including three executive-level panels while reducing shipping costs by 15%.

Program Operations Inventory Management Budgeting Vendor Management Training Event Planning Process Improvement

Current

Executive Assistant & Operations Manager

Current

RISE

Sep 2022 - Present (3 years 2 months)

Developed and implemented office processes that increased productivity 20%, built a travel system improving staff travel efficiency 40%, and managed executive calendar and onboarding processes for timely new-hire setup.

Executive Support Process Development Travel Coordination Onboarding Calendar Management Productivity Improvement

Current

Game Time Statistics Technician

Current

NFL

Aug 2015 - Present (10 years 3 months)

Assisted stadium statisticians and RTE staff to validate and deliver accurate real-time game statistics to partners, resolved statistical issues, and used GSIS to support NFL records since 2015.

GSIs Statistical Validation Troubleshooting

Operations Manager

EMG Media

Jun 2022 - Aug 2022 (2 months)

Hired and managed in-field reps, coordinated shipments and daily location lists, and ran weekly management meetings to ensure timely completion of national media campaigns.

Field Operations Contractor Management Logistics Inventory Coordination Scheduling Team Meetings Campaign Execution Quality Control

Operations Coordinator

EMG Media

Jun 2021 - Jun 2022 (1 year)

Provided operations administration for multi-national campaigns, organized Dropbox and Monday.com systems, managed shipments for 100+ nationwide reps, and tracked campaign completion data.

Operations Coordination Project Management Monday.Com Dropbox Logistics Data Collection Shipping Campaign Tracking

Office Manager

JPO Concepts

Jan 2018 - Jun 2021 (3 years 5 months)

Managed a 10-person team to deliver catering services, handled A/R and A/P, logistics for daily deliveries across Queens and Manhattan, and maintained compliance with food safety regulations with zero violations.