Open to opportunities

Alexander Newland

@alexandernewland

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Experienced community manager with a focus on team empowerment and engagement.

United States

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What I'm looking for

I seek a role that values team empowerment, diversity, and operational excellence.

I am a dedicated Multi-Site Community Manager with extensive experience in property management and team leadership. My journey in the industry has been marked by a commitment to enhancing community engagement and operational efficiency. At Cardinal Group Management, I successfully decreased rental delinquencies by $150,000 in just two months and increased leasing velocity by an average of 5% month over month by empowering my team through training and support.

In my previous roles, I crafted comprehensive training guides and onboarded numerous community managers, contributing to lower delinquency rates and improved revenue across multiple properties. My passion for Diversity, Equity, and Inclusion led me to chair initiatives that fostered an inclusive environment for minority team members, resulting in significant attendance growth for training sessions. I believe in the power of collaboration and open communication to drive success and create thriving communities.

Experience

Work history, roles, and key accomplishments

Traveling Operations Specialist II

Cardinal Group Management

Sep 2021 - Jul 2024 (2 years 10 months)

Developed training materials for new hires and improved revenue through effective follow-up strategies. Managed relationships with vendors and aligned community goals with company objectives across multiple states.

Training Development Revenue Management Vendor Relations Community Engagement

Multi-Site Community Manager

Cardinal Group Management

Jul 2024 - Jun 2024 (-1 years 11 months)

Managed multiple community operations, focusing on reducing rental delinquencies and enhancing team performance through training. Collaborated with maintenance teams to ensure accurate data and improved occupancy rates by empowering staff.

Community Management Training Data Analysis Customer Service Conflict Resolution

Diversity, Equity & Inclusion Chair

Cardinal Group Management

Feb 2021 - Jan 2024 (2 years 11 months)

Led initiatives to foster an inclusive workplace, providing resources and training on diversity topics. Mentored team members and organized events to promote awareness and engagement.

Diversity Awareness Mentorship Event Coordination Communication Skills

Assistant Community Manager

Cardinal Group Management

Mar 2021 - Sep 2021 (6 months)

Handled resident inquiries and maintained low delinquency rates during the pandemic. Conducted inspections and trained the leasing team to achieve high occupancy rates.

Financial Management Training Customer Satisfaction

Leasing & Marketing Manager

Cardinal Group Management

Oct 2018 - Sep 2021 (2 years 11 months)

Achieved full leasing capacity through effective marketing strategies and resident engagement. Trained teams on leasing policies and maintained accurate records.

Marketing Event Planning Team Leadership