Open to opportunities

Joey Russo

@joeyrusso

Message

Results-oriented Property Management Professional with proven leadership skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my property management expertise while fostering a positive community environment and driving operational success.

I am a results-oriented Property Management Professional with over 4 years of progressive experience, culminating in my current role as a Community Manager at Greystar. I have successfully managed the daily operations of a 203-unit property, achieving a remarkable occupancy rate of 95%. My expertise lies in driving revenue growth through strategic leasing and marketing initiatives, as well as overseeing financial management and operational efficiency.

Throughout my career, I have demonstrated a strong ability to lead and train property staff, ensuring compliance with Fair Housing, ADA, and other regulatory requirements. My background also includes significant experience in market analysis and resident relations, where I have consistently maintained high resident satisfaction. I am passionate about creating a positive living environment and fostering strong community relationships.

Experience

Work history, roles, and key accomplishments

Current

Community Manager

Current

Greystar

Nov 2020 - Present (4 years 7 months)

Overseeing daily operations of a 203-unit property, achieving high occupancy rates through strategic leasing and marketing. Responsible for budgeting, financial reporting, and resident relations while ensuring compliance with regulatory standards.

Financial Management Market Analysis Team Leadership Compliance Microsoft Office Suite

Assistant Property Manager

Greystar

Jan 2022 - Sep 2023 (1 year 8 months)

Supported financial and operational management, including rent collection and vendor payments. Utilized Yardi/OneSite for tracking financial activities and managing resident move-outs.

Financial Management Resident Relations Compliance Team Leadership

Temp Assistant Supervisor, Photo & Retail

Discovery Cove

Apr 2019 - Nov 2019 (7 months)

Developed daily sales goals and provided training to the frontline team. Resolved guest concerns to enhance customer satisfaction.

Sales Management Customer Service

On The Job Trainer (OJT)

Discovery Cove

Nov 2018 - Apr 2019 (5 months)

Trained and mentored new hires in photography and videography techniques, providing leadership in the absence of supervisors.

Leadership Mentorship

Leasing Professional

Greystar

Achieved leasing goals through effective marketing and property tours. Processed applications and prepared leases, ensuring smooth transitions for residents.

Customer Service Marketing Strategies