TFTaylor Futrell-McMillan
@taylorfutrellmcmilla
Dedicated community manager with a focus on client relations.
United StatesWhat I'm looking for
I am a dedicated community manager with a strong background in client relations and property management. Currently, I serve as an Inspector at RealManage, where I ensure compliance and quality standards are met, enhancing the living experience for residents. My previous role as an Assistant Community Manager at Associa allowed me to develop my skills in team leadership and community engagement.
With over three years of experience as a Senior Executive Account Manager at Portfolio Recovery Associates, I honed my abilities in account management and customer service. I pride myself on my adaptability and problem-solving skills, which have been crucial in managing diverse client needs and fostering positive relationships.
Experience
Work history, roles, and key accomplishments
Assistant Community Manager
Associa
Jan 2022 - Sep 2022 (8 months)
Supported community operations by assisting with resident relations, administrative tasks, and property maintenance coordination. Developed strong communication and multi-tasking abilities while ensuring efficient daily management.
Senior Executive Account Manager
Portfolio Recovery Associates
Nov 2018 - Sep 2021 (2 years 10 months)
Managed a portfolio of key accounts, focusing on client retention and revenue growth through strategic negotiation and relationship building. Applied strong account management and problem-solving skills to resolve complex issues and achieve targets.
Inspector
RealManage
Sep 2022 - Present (2 years 9 months)
As an Inspector, I am responsible for conducting thorough property assessments and ensuring compliance with established standards. I utilize strong organizational and problem-solving skills to identify and document issues, contributing to effective property management.
Education
Degrees, certifications, and relevant coursework
Alamance Community College
North Brunswick High School
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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