AAAlessandro Aita
@alessandroaita
E-commerce specialist optimizing online sales and marketplace performance across Amazon and eBay.
ItalyWhat I'm looking for
I am an e-commerce specialist with extensive experience managing and developing marketplace channels, particularly Amazon and eBay. I focus on optimizing online sales performance through precise product listings, pricing strategies, and promotional planning.
At BSStore Srl I manage Amazon Seller Central operations, advertising campaigns, account performance, and integrations with order and shipping systems. I led Seller Fulfilled Prime launches and coordinated closely with warehouses and suppliers to improve shipping and return metrics.
I have freelance experience evaluating Large Language Models and performing data annotation, creating realistic prompts and evaluation rubrics to benchmark AI outputs. My background also includes customer service management across pan-European marketplaces, bulk listing creation, and team leadership during product launches.
I bring strong problem-solving, organization, and communication skills, fluency in English, and hands-on experience in customer care, returns handling, and inventory management. I aim to drive measurable sales growth and operational improvements for e-commerce businesses.
Experience
Work history, roles, and key accomplishments
Freelance LLM Evaluator
Datannotation
Apr 2025 - Present (9 months)
Evaluated large language model outputs for factual accuracy, clarity and safety and developed rubrics and realistic prompts to benchmark LLM performance across customer-support and open-domain tasks. Improved consistency of evaluation through refined scoring guidelines.
E-commerce Specialist
BSStore Srl
Jan 2022 - Present (4 years)
Managed Amazon Seller Central accounts and drove marketplace performance across product listings, advertising, and inventory, improving listing quality and operational workflows. Coordinated with warehouses and suppliers to monitor shipping, returns and account compliance.
Amazon Seller Specialist
GlobalDream Srl
Jan 2017 - Jan 2022 (5 years)
Managed customer service and listings across five pan-European marketplaces, led Seller Fulfilled Prime launch and monitored shipping/returns and competitor pricing to boost marketplace operations. Oversaw bulk and manual listing creation and cross-border marketplace coordination.
Freelance Translator
PTK-Europe Srl
Aug 2009 - Sep 2009 (1 month)
Translated a 253-page technical manual (English to Italian), managing project timeline and client communication to deliver an accurate, publication-ready translation. Implemented organized workflows to meet deadlines on a large technical document.
Civil Service Agent
Caritas of Pozzuoli
Jan 2007 - Jan 2008 (1 year)
Led after-school instruction for at-risk children, taught guitar, assisted delivery for people with disabilities, and volunteered in a soup kitchen, developing teaching, resource management and problem-solving skills in constrained environments.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Naples "L'Orientale"
Bachelor's Degree, Comparative Languages and Cultures
Bachelor's Degree in Comparative Languages and Cultures focused on English and Japanese.
High School "Tommaso Campanella"
High School Diploma, Linguistic Studies
Linguistic High School Diploma with studies in English, French, and Spanish.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
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