Aleja VelásquezAV
Open to opportunities

Aleja Velásquez

@alejavelsquez

Dedicated biomedical engineering student with a passion for continuous personal growth and acquiring

Colombia
Message

What I'm looking for

I am looking for a role that allows me to contribute to innovative projects in biomedical engineering, utilizing my skills and knowledge to make a positive impact.

As a senior biomedical engineering student, I am committed to continuous personal growth and acquiring diverse professional experiences. My strengths lie in my ability to learn quickly and my lifelong commitment to organization, which has honed my leadership skills. I have a strong interest in biomedical research and have gained valuable experience as a customer service representative, enhancing my communication and problem-solving abilities.

I am eager to contribute my skills and knowledge to innovative projects in the field of biomedical engineering. Currently, I am specializing in neurosciences and am about to begin my master’s degree in biomedical engineering.

Throughout my academic and professional journey, I have developed strong skills in problem-solving, communication, and leadership. I am confident that my skills and experience make me an ideal candidate for innovative projects in biomedical engineering.

Experience

Work history, roles, and key accomplishments

24

Customer Service

24-7Intouch

Jul 2022 - Sep 2022 (2 months)

Played a pivotal role in delivering an exceptional experience to platform users, efficiently handling inquiries and requests from guests and hosts.

WE

Customer Care

WebHelp

Jun 2021 - Jul 2022 (1 year 1 month)

Worked solving customer's issues regarding their electricity, received complaints about the electricity service and redirected the issue, giving the best solution for them.

TE

Customer Service Representative

Teleperformance

Jun 2020 - Jan 2021 (7 months)

Worked solving customer's problems regarding the products they bought and analyzing the issues they had so the company could work on the problem and give a better service for them.

Education

Degrees, certifications, and relevant coursework

Aleja hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Colombia

Authorized to work in

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Aleja Velásquez - Customer Service - 24-7Intouch | Himalayas