Open to opportunities

Alejandro Villatoro

@alejandrovillatoro

Message

Bilingual AI-adept professional with a passion for technology and CX.

Honduras

Message

What I'm looking for

I am looking for opportunities that allow me to leverage my skills in AI and customer experience while fostering a collaborative and innovative work environment.

I am a bilingual professional with a strong passion for technology and customer experience. My journey in the tech field has equipped me with a diverse skill set, particularly in AI training and digital media coordination. I thrive in remote work environments and have a proven ability to learn new software quickly, which has been instrumental in my roles.

At Invisible Technologies, I excelled as an AI Trainer, where I created high-quality training data and contributed to machine learning model improvements. My experience as a Community Manager and Social Media Specialist at Los Olingos Lodge allowed me to engage with audiences effectively and develop strategies to monetize social channels. I am committed to delivering exceptional results and enhancing customer satisfaction.

Experience

Work history, roles, and key accomplishments

AI Trainer

Invisible Technologies

Jun 2024 - Jun 2025 (1 year)

Created high-quality training data by producing accurate descriptions of images and videos, and precise transcriptions of text to develop and improve AI models. Contributed to machine learning model improvements through detailed feedback and quality assessments.

AI Training Machine Learning Remote Work

Community Manager/Social Media Specialist

Los Olingos Lodge

Mar 2023 - Mar 2024 (1 year)

Created engaging multimedia content for online platforms. Engaged with followers, developed strategies to monetize social channels, and ensured a profitable online presence for the Lodge.

Social Media Management Content Creation Online Marketing

Digital Media Coordinator

International Horizons

Apr 2022 - Jan 2023 (9 months)

Maintained social media channels of the organization, found and followed leads of potential students, and created and managed the organization's website.

Lead Generation Content Management Remote Work

Alley Coordinator

Red Lobster

Feb 2021 - Jan 2023 (1 year 11 months)

Managed smooth dining experiences by overseeing activities in the restaurant alley, drawing on previous experience as a line cook.

Customer Service Team Coordination Restaurant Experience Line Cooking

Customer Support/Technical Support Representative

5CA

Apr 2019 - Feb 2021 (1 year 10 months)

Acted as a knowledge resource for customers, diagnosed and resolved a wide range of customer issues through email efficiently and effectively, and troubleshot technical problems related to gaming services and audio products using CRM software.

Customer Support Technical Support CRM Software Troubleshooting Remote Work