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@alejandrodelgadonin
Active learner with strong skills in communication and project management.
I am an active learner who values honesty as the cornerstone of my life. Inspired by the phrase, 'Love the work and respect the law' by Simon I. Patiño, I strive to approach every task with dedication and respect. My extroverted nature allows me to connect with others easily, and I enjoy sharing experiences that enrich my understanding and wisdom.
Throughout my career, I have demonstrated strong leadership and organizational skills. One of my proudest achievements was coordinating an event for 400 people, where I successfully managed a team of 25 individuals across four committees. Additionally, I handled a challenging situation with a former military officer, ultimately resolving the issue amicably. My experience in customer service and sales has honed my problem-solving abilities and adaptability, making me a valuable asset to any team.
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Work history, roles, and key accomplishments
Telehome28
Transferred calls to appropriate departments after careful listening and assessment. Ensured accurate routing of inquiries to optimize service delivery.
Govee
Managed spare parts, canceled orders, and resolved customer issues efficiently. Provided comprehensive customer service to ensure client satisfaction.
Tigo
Made cold calls to potential clients to offer various products and services. Successfully engaged prospects to generate sales opportunities.
Degrees, certifications, and relevant coursework
Certificate, Software Development
Currently pursuing a software development program through BYU Pathway, gaining foundational knowledge and practical skills in software creation.
Certificate, English
Completed a comprehensive English language program at Funval Institute, focusing on developing strong communication and comprehension skills.
Certificate, Microsoft Office
Completed training in Microsoft Office at the Technical Government Academy, acquiring proficiency in essential office productivity tools.
Software and tools used professionally
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