Alejandro Chan

Performed daily outreach to hotel partners in USA and Canada via Salesforce, suggested selling tools, revised competitiveness, and ensured compliance with Expedia's policies.

Created affiliate programs for NexusTours, Mercado Glam, The District Padel, and OlaLily on Share a Sale/Awin. Managed promotions, recruited affiliates, and attended monthly calls.

Managed branding for NexusTours, Royalton Resorts, and Planet Hollywood Resorts, coordinating with designers, IT, social media, and corporate offices to ensure brand alignment.

Managed affiliate programs for Temptation Resorts and Desire Resorts, created KPI reports, attended affiliate summits, and handled commission reports and newsletters.

Managed affiliate programs on Share a Sale, Webgains, Pepperjam, and Tradetracker for Grupo Xcaret Parks and Tours, including negotiating fam trips and reviewing sales performance.

Managed the company's main email account, supervised the Travel Concierge team, and oversaw data uploads to CRM, including creating weekly surveys and newsletters.

Managed a portfolio of 50 hotels in Mexico, USA and Colombia, improving performance based on website, rates strategy, seasons, and campaigns. Created sales reports, conducted regular visits, and held monthly meetings.

Pursued a Bachelor's degree in Business Innovation, focusing on innovative business practices and entrepreneurial thinking.