alejandra velasco

Founded and lead a sustainable rental service specializing in travel essentials, partnering with over 150 accommodations to promote eco-conscious tourism. Oversee business strategy, daily operations, and partnership development to drive growth and enhance customer satisfaction.

Managed and scaled a high-performing Customer Success team, driving exceptional client satisfaction and retention. Designed customized strategies to balance account profitability while exceeding key performance indicators.

Led regional sales teams, consistently surpassing objectives and cultivating a results-driven sales culture. Developed strategic market initiatives to identify growth opportunities and optimize team structures.

Directed all aspects of sales and customer success operations, driving market penetration across Catalonia and Spain. Established strategic partnerships and optimized operational processes to exceed sales targets.

Spearheaded international expansion by developing targeted sales strategies and executing marketing campaigns, resulting in sustained sales growth and enhanced brand visibility.

Managed a portfolio of high-value accounts, driving significant advertising sales growth. Designed customized advertising solutions and maintained strong client relationships to secure competitive positioning.

Completed a course in Community Manager, Digital Marketing and Wordpress, focusing on developing skills in digital marketing strategies and content management.

Pursued a Master in Marketing and Communication, gaining advanced knowledge in marketing strategies, communication techniques, and brand management.

Earned a Marketing Degree, focusing on various aspects of marketing, including consumer behavior, market research, and strategic marketing planning.