Open to opportunities

Alejandra Alfaro

@alejandraalfaro

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Intelligent Systems Engineer specializing in UX design, and business analysis.

Mexico

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What I'm looking for

I seek roles where I can apply cybersecurity and UX expertise, collaborate cross-functionally, drive product improvements, and grow into technical leadership while delivering measurable business impact.

I am an Intelligent Systems Engineer with three years of experience in technology consulting, business analysis, customer support, and UX design, focused on delivering practical, customer-centered solutions. I identify operational and customer needs, gather and analyze requirements, and collaborate across teams to implement improvements that drive measurable impact. I am bilingual in Spanish and English and committed to continuous learning and clear communication.

I have led a 5-member developer team, supported LATAM e-commerce platform rollouts, and provided technical sales and post-sales cybersecurity consulting. I combine hands-on software development experience, UX/UI designing and prototyping, and data-driven reporting to align technical work with business goals and stakeholder needs.

Experience

Work history, roles, and key accomplishments

K-

Cybersecurity and Technology Consultant

K-Networking

Feb 2025 - Aug 2025 (6 months)

Led technical sales and post-sales cybersecurity consulting, translating complex security topics into client-focused solutions and delivering tailored proposals to support sales negotiations.

Security Architecture Technical Sales Proposal Writing Client Engagement Email Marketing

IT Analyst I

Honeywell

Dec 2023 - Feb 2025 (1 year 2 months)

Supported the LATAM e-commerce platform by identifying and resolving user issues, collecting and prioritizing enhancement requests, and analyzing monthly sales performance to report business impact to stakeholders.

Customer Support SQL Power BI Data Analysis Jira

IT Intern

Honeywell

Jun 2023 - Dec 2023 (6 months)

Led onboarding and rollout of the LATAM e-commerce site, facilitated training and troubleshooting during launch, and assessed sales impact presenting findings to global leadership.

Onboarding Training Troubleshooting Program Management Sales Analysis UX Power BI

Technology Manager

AIA Partners

Oct 2022 - Jun 2023 (8 months)

Managed a 5-member developer team to deliver digital financial products, conducted requirements analysis, designed UX/UI prototypes, and coordinated executive-level and customer presentations.

Team Leadership UX UI Design Agile Project Management

Developer Intern

AIA Partners

Mar 2022 - Sep 2022 (6 months)

Gathered user requirements and designed UI mockups, and developed and tested web applications using the MEVN stack while applying UX content design principles.

MongoDB Express Vue.Js HTML CSS JavaScript UX Design

Education

Degrees, certifications, and relevant coursework

Universidad Autónoma de San Luis Potosí

Bachelor of Engineering, Intelligent Systems Engineering

2018 - 2023

Activities and societies: Founder of the Cybersecurity Club at UASLP (2021).

Completed a Bachelor's degree in Intelligent Systems Engineering with a focus on UX/UI, web and mobile development, and digital security from 2018 to 2023.