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jorge guerrero

@jorgeguerrero1

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Information Technology engineer specializing in full‑stack development.

Mexico

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What I'm looking for

I am looking for a role combining full‑stack development and infrastructure/IT support where I can lead projects, improve processes, deploy scalable solutions, and grow technically within a collaborative, improvement‑focused team.

I am an Information Technology Engineering student graduating June 2024 with hands‑on experience in full‑stack software development, smart building deployments, and IT helpdesk operations. I have led teams and delivered web and mobile applications using JavaScript, Node.js, React, Kotlin and relational databases.

My practical projects include a Michelin branch evaluation web tool deployed on AWS EC2, accessibility‑focused museum apps, and IoT and access control implementations for smart building infrastructure. I contributed across frontend, backend, deployment and device setup while following development standards and process improvement practices.

I seek roles where I can combine software development, infrastructure knowledge and user support to improve systems and processes, bring scalable solutions to production, and continue growing technically and as a team lead.

Experience

Work history, roles, and key accomplishments

IT Helpdesk Analyst

Pearl Technologies

Jul 2024 - Aug 2025 (1 year 1 month)

Managed onboarding and configuration of laptops, cellphones and printers across Mexico, automated printing services and inventory updates, and provided end-user support across multiple applications and levels.

User Support Intune SafeQ Zendesk Okta Active Directory

Foreign Student Exchange

UCA

Aug 2023 - Feb 2024 (6 months)

Completed coursework in Data Management, Database Administration, Search Engines and Quality Assurance while expanding international industry exposure and collaboration.

Data Management Database Administration Search Engine Quality Assurance Academic & Research

Software Developer

Delta Software Department

Feb 2023 - Jun 2023 (4 months)

Led continuous improvement and organizational process definitions, measured and analyzed development metrics, and implemented process improvements within the software team.

Process Improvement Metrics Analysis JavaScript Git SQL CI CD Team Collaboration

Software Developer

Michelin (project)

Feb 2023 - May 2023 (3 months)

Team lead and full-stack developer for a web evaluation tool using Fastify, Node.js and React; deployed to AWS EC2 and improved branch standards evaluation across Mexico.

Node Fastify React AWS EC2 SQL Full Stack Developer Deployment Team Leadership

Software Developer

Qultura

Aug 2022 - Oct 2022 (2 months)

Developed web and Kotlin mobile apps for accessibility in Querétaro museums, implemented MVVM for mobile and provided backend/admin web functionality for data access.

Kotlin MVVM JavaScript Backend SQL Mobile App Development

Software Developer

Zebrands (project)

Feb 2022 - May 2022 (3 months)

Built a JS MVC web app to improve incident management with custom administrative features to ensure scalability for Zebrands' software department.

JavaScript MVC SQL Scalability

Education

Degrees, certifications, and relevant coursework

Instituto Tecnológico y de Estudios Superiores de Monterrey

Bachelor of Science, Information Technology Engineering

Grade: 91.71/100

Activities and societies: Projects: Smart Building (IT Support & Infrastructure), MICHELIN Back to Basics 2.0 (Software Developer - Team Leader), Qultura, Zebrands Ticketz.

Bachelor of Science in Information Technology Engineering with a major in Smart Building, graduating in June 2024 with a GPA of 91.71/100.

Universidad de Cádiz (UCA)

Foreign Student (Exchange Program), Exchange Studies - Data Management/Databases

2023 - 2024

Exchange program attending courses in Data Management for Business, Database Administration, Search Engines and Quality Assurance from August 2023 to February 2024.