Alberto Camargo Chacón
@albertocamargochacn
Customer service professional and junior web developer building web apps to solve client problems and streamline operations.
What I'm looking for
I’m a bilingual Engineering and customer service professional who’s also building software through hands-on web development work. I completed Harvard’s CS50Web and CS50x certificates, developing final projects including task tracking and statistical analysis with Python, Django, HTML, CSS, JS, Chart.js, and SQL, plus an artistic reference image management and visualization app with Flask, JS, Jquery, HTML, and CSS.
In parallel, I’ve delivered results in client-facing and operations roles—using conversational English for problem resolution and conflict de-escalation, and earning a “top performer position on the floor.” I’ve also planned and maintained delivery schedules with LEAN and Heijunka, supervised production technicians for manufacturing documentation flow, and supported preventive and corrective maintenance on medical equipment across hospitals in Sonora.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
RUI || Results CX
Aug 2023 - Present (2 years 11 months)
Provided conversational English customer service with native speakers, directing clients to resolution and de-escalating conflicts. Achieved top performer position on the floor.
Production Planner
BAE Systems MTK
Mar 2022 - Jun 2023 (1 year 3 months)
Managed and updated the Master Delivery Schedule based on client needs and devised demand forecasts. Administered an internal manufacturing orders database and supervised production technicians for document creation, tracking, and flow.
Biomedical Assistant
Corporación de Soluciones Biomédicas
Jun 2020 - Oct 2021 (1 year 4 months)
Performed preventive and corrective maintenance on medical equipment across multiple hospitals in Sonora, Mexico. Served as a resident biomedical technician and assistant.
Education
Degrees, certifications, and relevant coursework
Harvard CS50 Web (Harvard University)
Web Development Certificate, Web Development
2026 - 2026
Activities and societies: Final project: daily/weekly/monthly task tracking and statistical analysis web app.
Completed the CS50 Web program, developing a web app to track and statistically analyze user-made daily task lists (daily/weekly/monthly) using Python, Django, HTML, CSS, JavaScript, Chart.js, and SQL. Evaluated and submitted projects and labs covering front/back-end development, models and databases, Git/GitHub, testing, scalability, security, UI, and mobile responsiveness.
Harvard CS50 (Harvard University)
Computer Science Certificate, Computer Science
2023 - 2023
Activities and societies: Final project: management and visualization web app for artistic reference images.
Completed the CS50x program, developing a web app to manage, visualize, and streamline artistic reference images using Python, Flask, JavaScript, jQuery, HTML, and CSS. Evaluated and submitted coding problems and labs covering C, algorithms, data structures, encapsulation, security, and resource management.
Harvard University - CS50x
Computer Science Certificate, Computer Science
Developed a final project: a web app for management, visualization, and streamlining of artistic reference images using Python, Flask, JS, jQuery, HTML, and CSS. Completed coding problems and labs covering C, algorithms, data structures, security, and resource management.
TecNM Campus ITH Hermosillo
Biomedical Engineering, Biomedical Engineering (Software & Electronics)
2021 -
Activities and societies: Coordinated IEEE congresses; staff/committee assistant for Rama Soles IEEE; science communication via ACFIS.
Studying Biomedical Engineering with a focus on software and electronics. Participated in IEEE-related student activities, including coordinating IEEE congresses and supporting the Rama Soles IEEE student society, as well as science communication via ACFIS.
Harvard University - CS50Web
Web Development Certificate, Web Development
2026 -
Developed a final project: a web app for tracking and statistical analysis of user daily tasks using Python, Django, HTML, CSS, JS, Chart.js, and SQL. Completed projects and labs on front-end and back-end development, models and databases, Git and GitHub, testing, scalability and security, UI, and mobile responsiveness.
TecNM Campus ITH
Biomedical Engineering, Biomedical Engineering
2021 -
Activities and societies: Coordinated and planned IEEE congresses as conference coordinator. Collaborated with the IEEE student society Rama Soles as staff and committee assistant, and did science communication via the ACFIS association.
Studying Biomedical Engineering with a focus on software and electronics.
Availability
Location
Authorized to work in
Job categories
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