Looking for a job

Eli Avila

@eliavila

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I build Python, C#, and JavaScript applications with testing, responsive design, and object-oriented programming.

Mexico

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What I'm looking for

I'm looking for a junior software development opportunity where I can build Python, C#, or web projects, strengthen my testing and problem-solving skills, and contribute through clear English-Spanish communication.

I've built Python desktop tools, C# console applications, and responsive multi-page websites while completing software development studies at BYU-Idaho.

My Monthly Savings & Investment Calculator uses Tkinter and reusable Python functions to project contributions, interest, and balances across multiple time periods. I added input validation, exception handling, and Pytest coverage for contribution and interest-rate scenarios.

I've also developed an exercise tracking application using C# inheritance and encapsulation, plus skateboarding and white-water rafting websites using semantic HTML, CSS, JavaScript, and responsive design practices.

At BPO Centers, I support customers in English and Spanish, resolve issues in a fast-paced environment, schedule appointments, and consistently meet weekly performance goals. I bring clear communication, problem-solving, adaptability, and attention to detail to software projects.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

BPO Centers

Dec 2024 - Present (1 year 9 months)

Provide customer support in English and Spanish, resolving issues while maintaining clear and professional communication. Adapt quickly to different customer scenarios and manage multiple tasks, including scheduling appointments while assisting clients.

Customer Service English Communication Problem Solving Communication Adaptability Multitasking Scheduling

Education

Degrees, certifications, and relevant coursework

BYU-Idaho

Bachelor's Degree, Software Development

2025 -

Activities and societies: Developed weekly programming projects using Python and C#, applied object-oriented programming and problem-solving techniques, used GitHub for version control and project organization.

Pursuing a Bachelor's Degree in Software Development, developing weekly programming projects using Python and C# with a focus on object-oriented programming and problem-solving.