Alanttae Dickerson

Managed client schedules, resolved conflicts, and processed referrals for new patients. Provided direct one-on-one behavioral interventions to teach communication and reduce maladaptive behaviors.

Maintained clinic hygiene by disinfecting equipment and refilling hydrocollators. Assisted patients with exercises and applied/removed electrode and vasopneumatic therapy.

Kept customers informed on order status, reconciled errors, and resolved post-order issues. Guided customers through online shopping experiences and assisted with website navigation.

Provided assistance with basic needs such as bathing, grooming, and medication administration. Supported clients with ambulation, personal hygiene, and meal preparation.

Managed a high volume of inbound calls, identified customer needs, and clarified information. Utilized company policies to resolve issues and accurately input data into the computer platform.

Assisted customers with inquiries regarding store policies and provided excellent customer service. Participated in physical inventory needs and answered telephones.

Welcomed customers, processed payments, and handled various transactions including cash, debit, and credit cards. Addressed customer questions and complaints efficiently while assisting with merchandise display and stocking.

Conducted accurate merchandise counting to ensure inventory precision within businesses. Recorded data using inventory software and prepared daily and weekly inventory status reports.

Performed data entry, trained new employees, and demonstrated problem-solving skills in television unit repair and inspection. Consistently met daily production quotas.

Assisted clients with basic needs including bathing, grooming, and medication. Provided support with ambulation, meal preparation, and light housekeeping duties.

Managed customer needs in the dining area and accurately recorded orders in a timely manner. Communicated effectively with customers to ensure great service and efficiently input telephone orders using computer software.

Completed a Bachelor of Science in Health Science. Gained foundational knowledge in health-related fields.