Alan Celix

Spearheaded market penetration strategy for North American sector, designing end-to-end logistics solutions. Implemented strategic sales roadmap accelerating annual revenue growth by 30% and achieving 115% target fulfillment.

Managed financial and operational optimization for corporate accounts and carrier networks. Led restructuring of communication workflows and freight rate negotiation, securing 15% reduction in operating expenditures and 15% client base expansion.

Directed operational staff in Freight Brokering, monitoring productivity and margin metrics. Governed end-to-end sales cycle from discovery to contract conversion, and supervised capacity allocation and route tracking to mitigate delays.

Managed new business capture and accelerated onboarding for corporate clients. Provided oversight to logistics coordinators for North American OTR routes, ensuring service level compliance and reducing transit exceptions.

Energized commercial volume through cold outreach and strategic account acquisition. Resolved 98% of critical en-route contingencies, maintaining satisfaction levels above 95%.

Led business unit for capital acquisition and investment portfolio scaling. Exceeded yearly funding quota by 20% and mitigated risk exposures by 10% through regulatory reviews.

Formulated cross-selling and up-selling models boosting client billings by 30%. Piloted retention operations exceeding monthly renewal targets by 15% and sustaining CSAT/NPS above 90%.

Bachelor's Degree in Business Administration, awarded an Academic Merit Scholarship.

Professional Certification in Trading with a specialization in Over-The-Counter (OTC) Markets.