I am a Multimedia Designer and Systems Engineering student with over 4 years of experience in logistics, sales, and customer service. I bring a balanced mix of creativity and a strategic mindset to every challenge combining my skills and problem-solving abilities with effective communication understanding each client needs to deliver the best solutions and profit. I am Comfortable managing multiple projects and working across teams.
Looking for a job
Glenda Diaz
@glendadiaz
Logistics | Sales | Customer service | Couch | Multimedia design | Systems engineering
ColombiaExperience
Work history, roles, and key accomplishments
SE
Independent Freight Broker
Self Employed
Jun 2026 - Sep 2026 (3 months)
Cold called and prospected shippers to identify new freight opportunities, managed customer relationships, and negotiated rates based on competitive market prices. Tracked shipments and maintained accurate documentation.
CL
Senior Account Manager
Core Logistics
Sep 2025 - Dec 2025 (3 months)
Managed customer relationships, negotiated rates, and handled bid acceptance. Built loads based on tenders awarded and provided weekend updates and reports.
LS
Logistics Coordinator
Lean Staffing
Oct 2021 - May 2025 (3 years 7 months)
Negotiated rates, hired carriers, and managed freight projects. Provided real-time shipment tracking and maintained documentation.
Supervised and supported sales and customer service teams, led escalated calls, and analyzed KPIs. Trained agents to improve performance.
Managed customer service inquiries, provided solutions to complaints, and specialized in sales of company products. Focused on customer retention and satisfaction.
Education
Degrees, certifications, and relevant coursework
Universidad Abierta y a Distancia UNAD
Bachelor's Degree, Systems Engineering
Systems engineering program, currently in progress.
Rutgers University
Specialized Program, Supply Chain Management
Specialized program in supply chain management, currently in progress.
Servicio Nacional de Aprendizaje SENA
Multimedia Design, Multimedia Design
Multimedia design program, graduated in 2018.
IC
IED German Vargas Cantillo
Technical Bachelor, Computer Science Applied to Administration and Finance
Technical bachelor with specialization in computer science applied to administration and finance, graduated in 2015.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ColombiaAuthorized to work in
Salary expectations
30k+ USD
Social media
Job categories
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