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Alaina Bringhurst

@alainabringhurst

Healthcare operations leader at Ardent Health Services, overseeing referral operations across three states and 30+ clinics.

United States

Message

At Ardent Health Services, I lead referral operations across three states, supporting more than 30 specialty and primary care clinics. I supervise and develop 24 referral coordinators and oversee operations processing more than 11,000 referrals per month in each market.

Previously at Ardent Health Services, I managed bariatric clinic operations and introduced marketing initiatives that increased referrals and patient volume. At Mountain View Hospital, I directed operations for three ENT clinics and helped launch a physician practice that achieved profitability in its first year.

Experience

Work history, roles, and key accomplishments

Current

Referral Department Manager

Current

Ardent Health Services

May 2024 - Present (2 years 5 months)

Lead referral operations across three states, supporting more than 30 clinics and processing over 11,000 referrals per month per market. Supervise and develop 24 referral coordinators, drive process improvements, and partner with executives to enhance patient access.

Healthcare Operations Referral Management Leadership Staff Development Process Improvement KPI Analysis Epic EHR Talent Acquisition Performance Management Patient Access

Bariatric Practice Manager

Ardent Health Services

Mar 2023 - May 2024 (1 year 2 months)

Managed clinic operations, staffing, provider support, and departmental performance. Implemented marketing initiatives that increased bariatric referrals and patient volume, and optimized provider scheduling to improve efficiency.

Clinic Operations Staff Management Provider Scheduling Marketing Patient Access

ENT Clinic Manager

Mountain View Hospital

Jan 2022 - Feb 2023 (1 year 1 month)

Directed operations for three ENT clinics across southeast Idaho, including staffing, scheduling, financial oversight, and patient access. Helped launch a new physician practice that achieved profitability in its first year.

Clinic Operations Staffing Financial Oversight Patient Access AAPC Certified Professional Coder (CPC)

Account Executive

Heritage Home Health & Hospice

Jan 2019 - Dec 2021 (2 years 11 months)

Developed physician relationships and referral networks while consistently achieving growth goals.

Sales Relationship Management Referral Development

Residential Care Administrator

Copper Summit Assisted Living

Jan 2014 - Dec 2019 (5 years 11 months)

Directed clinical, operational, staffing, and financial functions. Achieved facility profitability during first year as Administrator and sustained positive financial performance while maintaining low staff turnover.

Operations Management Staff Management Financial Management Clinical Oversight