
Akutaekwe Chukwuebuka
@akutaekwechukwuebuka
Customer Support Agent at Outsource Global Technologies handling customer inquiries and supporting AI recording and model tasks.
What I'm looking for
At Outsource Global Technologies, I handle inbound and outbound customer calls and communicate with customers by phone, chat, and email. I also support AI data recording and model-related tasks.
As a Community Moderator / Group Chat Administrator with Freelance / Remote Workspaces, I moderated online group chats and international communities, responded to member inquiries, and helped onboard new members.
My experience also includes customer support, front desk work, teaching, and assisting with laboratory procedures. I’m available for remote and on-site roles.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
Outsource Global Technologies
Oct 2025 - Present (1 year 1 month)
Handled inbound and outbound customer calls, resolving issues effectively. Communicated professionally across phone, chat, and email channels and supported AI data recording and model-related tasks.
Community Moderator
Freelance / Remote Workspaces
Dec 2023 - Jul 2024 (7 months)
Managed and moderated online group chats and international communities, enforcing rules and resolving conflicts. Responded to member inquiries and assisted in onboarding new members.
Medical Laboratory Scientist Intern
Clinix Health and Diagnostic Centre
Apr 2022 - Oct 2022 (6 months)
Assisted with laboratory procedures and sample handling, maintaining accurate records and following safety standards in a fast-paced environment.
Receptionist
Clinix Health and Diagnostic Centre
Mar 2022 - Apr 2022 (1 month)
Managed front desk operations, attended to patients, scheduled appointments, and handled inquiries.
School Teacher
Great Model Academy
Jun 2018 - Nov 2019 (1 year 5 months)
Taught students and delivered lessons in an organized and structured manner, managing classroom communication and student engagement.
Customer Support Assistant
Self-Employed
Responded to customer inquiries via WhatsApp and messaging platforms, managing multiple conversations and resolving complaints effectively.
Education
Degrees, certifications, and relevant coursework
Coursera
Cloud Computing & Engineering, Cloud Computing
2026 -
Ongoing certification in Cloud Computing and Engineering, expected to be completed in 2026.
Chukwuemeka Odumegwu Ojukwu University
Bachelor of Science
2019 - 2023
Pursued a Bachelor of Science degree at Chukwuemeka Odumegwu Ojukwu University from 2019 to 2023.
Royal Rock Academy
SSCE
2016 - 2018
Completed the Senior Secondary School Certificate Examination at Royal Rock Academy from 2016 to 2018.
Bright Kids Academy
JSCE / Primary
2006 - 2016
Completed primary and junior secondary education at Bright Kids Academy from 2006 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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