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Aktar Mujawar

@aktarmujawar

System Administrator at Augusta Software India Pvt. Ltd. supporting Microsoft 365 collaboration and leading mailbox migrations.

India

Message

At Augusta Software India Pvt. Ltd., I deliver Level 2 support for Microsoft 365 Collaboration Services to US-based end users. I resolve Exchange Online, Teams, SharePoint, OneDrive, and Office application incidents, and lead Microsoft 365 mailbox migrations.

I also administer Microsoft Entra ID user and license access, manage endpoint access, and maintain network, virtualization, security, and backup systems. At Saraswati Sadi Depot Ltd., I provided senior technical support, assisted with server maintenance, and maintained organization-wide antivirus protection.

Experience

Work history, roles, and key accomplishments

System Administrator

Augusta Software India Pvt. Ltd.

Jul 2023 - Aug 2026 (3 years 1 month)

Delivered Level 2 support for Microsoft 365 Collaboration Services to US-based end users, resolving Exchange Online, Teams, SharePoint/OneDrive and Office-application incidents within SLAs. Led Microsoft 365 mailbox migrations and administered user and license management in Microsoft Entra ID.

Senior Technical Support Engineer

Saraswati Sadi Depot Ltd.

Sep 2019 - Jun 2023 (3 years 9 months)

Provided senior-level helpdesk and end-user support and assisted with server maintenance to maintain system uptime. Maintained antivirus protection via Quick Heal Endpoint Admin Console and resolved hardware, software and network issues.

Help Desk Support end user support Server Maintenance Quick Heal hardware troubleshooting Software Troubleshooting Network Troubleshooting Documentation