Akeredolu Oyinkansola

As a Customer Service Representative, I improved response efficiency by 30% and converted 60% of leads into paying customers through personalized engagement. I maintained 100% data confidentiality and increased customer retention by 25% through exceptional service. My role involved resolving 95% of customer complaints on first contact and educating customers on business services.

As an SEO Content Writing Intern, I produced SEO-driven articles that secured top search rankings, increasing organic traffic by 10%. I optimized on-page elements and integrated targeted keywords, leading to improved click-through rates and session durations.

In my role as a Researcher and Content Writer, I collaborated on content strategies that enhanced brand awareness. I conducted research for social media content and contributed to Google ads and proposal writing, helping to drive engagement and growth.

Studied History and International Studies, focusing on the dynamics of historical events and their impact on global relations. Developed critical thinking and analytical skills through extensive research and writing assignments.