Akelachi Omodu

Respond to inbound calls and enquiries from end-clients regarding airline tickets and related travel services. Consult with clients to understand travel requirements, explain available services, and process company-provided leads with timely follow-up.

Managed government and institutional accounts, strengthening client relationships and identifying opportunities to grow business. Sourced new business, promoted banking solutions, and managed a portfolio with a balance sheet size above ₦4–₦5 billion.

Developed commercial client relationships and generated business through referrals, prospecting, client visits, calls, and follow-up. Secured a single deposit exceeding ₦9 billion by understanding client requirements and negotiating an appropriate banking solution.

Built and maintained customer relationships while identifying opportunities to mobilise deposits and grow business. Promoted banking products, supported quality lending, and prepared branch performance reports.

Sourced news materials and assisted with reporting assignments, developing research and communication skills.

Completed the National Youth Service Corps (NYSC) program from 2006 to 2007.

B.Sc. in Mass Communication from Rivers State University of Science and Technology, Port Harcourt, from 2001 to 2005.

Completed the Design Thinking for Innovation course on Coursera.

Earned the Independent Travel Manager Certification from Dreamport.

Completed the AI for Everyone course on Coursera.

Completed the Bank Marketing training from Dale & Parker.

Completed the Banking Laws & Regulations training from Hands-On Academy.