At Access Bank Plc, I manage personal and corporate account portfolios, identify new business opportunities, mobilize FX revenue, and convert commodity customers into fixed-term Naira deposit holders. I also use CRM tools and KPI analysis to resolve customer issues, improve retention, and guide branch growth strategy.
Previously at Unity Bank, I onboarded customers, serviced existing relationships, resolved transaction issues, and expanded the customer base through consistent prospecting. Across more than seven years in Nigeria's banking sector, I've delivered business targets through relationship-based selling, portfolio management, and collaborative risk management.
