Akeem Francis
@akeemfrancis
I resolve customer concerns and deliver dependable support in fast-paced remote environments.
JamaicaWhat I'm looking for
I assist customers, resolve concerns, and communicate clearly to create positive customer experiences.
I'm comfortable working independently in fast-paced environments while maintaining productivity and professionalism. I learn new systems quickly and bring a dependable, self-motivated work ethic to every interaction.
I'm seeking a remote customer service or support role where I can contribute to a growing company.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Itel International
Aug 2023 - Jul 2024 (11 months)
Assisted customers with billing inquiries and handled vehicle-related issues before and after car rentals. Provided accurate information regarding rentals and company services.
Warehouse Attendant
Rainforest Sea Foods
May 2023 - Aug 2023 (3 months)
Picked and organized goods for dispatch, loaded and offloaded trucks, and handled imported goods safely and efficiently.
Server
Coral Cliff
Apr 2023 - May 2023 (1 month)
Maintained a clean and organized dining area, supplied dining areas with clean utensils, and provided menus and served meals and beverages.
Pump Attendant
King Horn Service Station
Mar 2022 - Jul 2022 (4 months)
Maintained a clean and hazard-free work environment and dispensed fuel accurately according to customer payment.
Loading Clerk
Red Stripe Plant
Jul 2020 - Nov 2020 (4 months)
Checked goods for accuracy and quality, loaded and unloaded delivery trucks, and assisted with delivery of goods to customers.
Customer Service Professional
Unknown Company
Dedicated customer service professional with hands-on experience assisting customers, resolving concerns, and communicating effectively in fast-paced environments.
Education
Degrees, certifications, and relevant coursework
HEART College of Innovation and Technology
NVQJ Certificate, Network Administration
2018 -
Pursuing a Level 2 NVQJ Certificate in Network Administration.
McGrath High School
High School Diploma, General Studies
2012 - 2018
Completed secondary education at McGrath High School.
Linstead Primary & Junior High School
Primary and Junior High School Certificate, General Studies
2005 - 2012
Completed primary and junior high school education.
Availability
Location
JamaicaAuthorized to work in
Salary expectations
Job categories
Skills
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